Delivery and return
JUST ADD PEOPLE ApS
Mariendalsvej 32
8800 Viborg
Telephone: +45 32 25 60 60
VAT: DK43080105
The delivery time for your order is 1-14 working days.
JUST ADD PEOPLE ApS sends goods with the following: Collection, GLS - Business, GLS - Private, PostNord - Private, PostNord - Business, Rafn Transport.
The freight is calculated based on weight.
You will be able to choose between having the package sent "without delivery" or "with delivery".
You will always receive a track and trace number so that you can follow your package from our warehouse to your home.
There is a 14-day full right of return on goods purchased on the website, unless otherwise agreed or stated in your order.
The 14 day period starts on the day the order is delivered.
You bear any return costs yourself.
Requests for cancellation must be communicated to us no later than 14 days after delivery and reach us no later than 14 days after we have been informed of your use of the right of cancellation.
Requests to use the right of withdrawal must be sent to hello@justaddpeople.dk. In the notification, your wish to use the right of withdrawal must be clearly stated.
You are liable for the deterioration in the value of the goods due to handling other than what is necessary to determine the nature, properties and function of the goods. This means that you must try the product in the same way as if you shopped in a physical store.
If the item has been tried on in addition to what is described above, it is considered used and of diminished value. This means that if you cancel the purchase, you will get a smaller part or none of the purchase amount back. It is up to JUST ADD PEOPLE ApS to assess the condition of the item.
There is a 2-year warranty on products in accordance with the Danish Sales Act. The right to complain applies to all errors in software, material and manufacturing.
Complaint regarding errors and defects must be reported to JUST ADD PEOPLE ApS within a reasonable time after receipt of the goods. Here the max. two months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.
The complaint is waived in the event of incorrect or unusual operation of the product.
JUST ADD PEOPLE ApS covers the return costs to a reasonable extent.